Lead (International Sales, Corporate, Loyalty & Referral)

From 10 to 12 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Job Purpose:

To develop key strategies for international sales, corporate sales, loyalty, and ACP verticals for the organization and create value propositions for the customers

Principal Accountabilities:

- Developing long-term and short-term strategies for expansion in the international market for MLDL, increasing corporate reach out across India, and increasing Referral and Loyalty Sales contribution across the project portfolio

- Understanding product portfolio across the markets and purchase behavior of customers to gain insights into the business

- Defining product-specific target markets and preparing and executing the go-to-market strategy for the same

- Creating value proposition for the NRI customers, corporates, loyalty & referral customers under the boundary conditions of pre-defined budgets

- Creating NRI-specific, dedicated customer service SOP and ensuring strict adherence to the same by the central and regional teams

- Creating a market-specific team and guiding them to formulate and drive the long-term vision of the vertical

- Setting annual targets and developing efficient monitoring and tracking mechanism for the same

- Listing major competitors present in international markets and tracking their performances on a regular basis

- Understanding the best practices adopted by competitors and presenting the insights to senior management quarterly

- Creating a team of dedicated Channel partners in all NRI markets, ensuring the best terms of engagement with them and leveraging Mahindra equity of trust, transparency, and integrity through them

- Creating loyalty rewards and benefits programs and institutionalization the same

- Developing long-term relationships with existing NRI customers and ensuring repeat sales and referral sales through them

- Creating customer loyalty and referral benefit schemes for NRI customers to ensure increased contribution from overseas market

- Developing HNI database and partnership with wealth groups and banks and devising value propositions for bulk bookings

- Working closely with the Marketing team and sharing the nuances of the various international markets

- Establishing a presence in the key international markets via various forms of mass media communication and direct reach-out programs

- Planning and deciding key events to participate in order to help generate leads and establish Mahindra Lifespaces as a significant real estate player

- profitability, ensuring proper communication through all mediums of reaching out

- Develop value propositions for M&M companies and create synergies of group companies to help expand business

- Creating a list of corporates to be targeted and defining the plan of outreach and expansion

- Managing a team of 3-4 team leaders

- Identifying the training needs of his/her team and helping them develop their skill-sets

- Analysing and reviewing the performance of all the teams on a regular basis

- Supporting the team leaders in achieving the targeted business

- Handling customer grievances and escalation cases

- Creating a supportive environment and network in order to facilitate change

- Encouraging the team to consider risky propositions in order to make positive change

Role:Sales Head (B2C)

Salary: Not Disclosed by Recruiter

Industry:Real Estate

Functional Area:Sales & Business Development

Role Category:Retail & B2C Sales

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

PG:MBA/PGDM in Any Specialization

Company Profile

Mahindra Lifespaces

Established in 1994, Mahindra Lifespace Developers Ltd. is the real estate and infrastructure development business of the USD 20.7 billion Mahindra Group, and a pioneer of sustainable urbanisation in India. The Company is committed to transforming India€™s urban landscape through its residential developments under the €˜Mahindra Lifespaces€™ and €˜Happinest€™ brands; and through its integrated cities and industrial clusters under the €˜Mahindra World City€™ and €˜Origins by Mahindra World City€™ brands.

Mahindra Lifespaces is driven by its credo of €˜Sell genuinely, Build responsibly, Deliver on time€™ to develop innovative, customer-focused solutions that are rooted in a legacy of trust and transparency. The Company€™s development footprint spans 25.3 million sq. ft. (2.3 million sq. m.) of completed, ongoing and forthcoming residential projects across seven Indian cities; and over 5000 acres of ongoing and forthcoming projects under development/management at its integrated developments / industrial clusters across four locations.

A pioneer of the green homes movement, Mahindra Lifespaces is one of the first real estate companies in India to have committed to the global Science Based Targets initiative (SBTi). The Company€™s developments are characterised by thoughtful design and a welcoming environment that enhance overall quality of life for both individuals and industries.

Mahindra Lifespaces has been ranked 17th among India€™s Great Mid-Size Workplaces 2019, by the Great Place To Work Institute.
Company Info
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Contact Company:Mahindra Lifespaces

Address:MAHINDRA TOWER, MUMBAI, Maharashtra, India