Assistant Manager CRM

4 - 8 Years

Job Description

  • Collecting the booking form and the requisites from the sales person with the cheque of booking amount and scrutinizing all the documents.
  • Sending a welcome call and a welcome letter to the customer.
  • Handling the customer queries via email, phone calls and face-to-face.
  • Tracking and follow up for collections.
  • Coordinating for site visits.
  • Updating the existing customers on the on-going projects on regular basis.
  • Responsible for all documentation, support and feedback information post sales from booking till the possession of property.
  • Coordination for the registration of the flat.
  • Inter- departmental coordination with legal, projects, and accounts etc. on various matters.
  • Preparation of MIS.
  • Coordination for the customization of the flat between projects & customers (as per the policy).
  • Snagging and De- snagging of the apartments before handing over the flat to the customer.
  • Arranging activities, events for the existing customers. 
  • Handing over the flats to the customer.

Salary: Not Disclosed by Recruiter

Industry:Real Estate / Property

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above


PG:MBA/PGDM - Any Specialization

Company Profile

Mahindra Lifespace Developers limited

Mahindra Lifespace Developers Ltd, the real estate development business of the $17.8 billion Mahindra Group, is a leader in sustainable urbanization, through the creation of residential and integrated large format development across India. Mahindra Lifespaces has a footprint of over 1.20 million sq. ft. (12.94 million sq ft) of completed projects and over 0.88 million sq. ft. (9.44 million sq. ft.) of ongoing and forthcoming projects. The company has pioneered the concept of an integrated business city through ‘Mahindra World City’ developments in Chennai and Jaipur. These developments span 4,437 acres and house over 125 reputed global and Indian companies and provide an integrated environment for Livelihood, Living and Life. The company’s residential footprint spans Mumbai, Pune, Delhi NCR, Nagpur, Hyderabad, Chennai and Bengaluru. In addition, Mahindra Lifespaces enables access to quality housing at affordable prices via its brand ‘Happinest’.
View Contact Details+

Recruiter Name:Ms. Meghna

Contact Company:Mahindra Lifespace Developers limited